The Rendezvous Reef Resort Port Douglas has been awarded a 4-star rating under the Australian STAR AAA Tourism rating scheme, following a major $8 million refurbishment to its facilities.

Scott Wilkinson, General Manager of the Rendezvous Reef Resort Port Douglas, said the 4-star rating is a reflection of the upgrade to the resort.

“During the last 18 months, the resort has undergone major upgrades and refurbishments and the 4-star Apartment Hotel rating bears testament to our efforts to set benchmarks in quality products and services.” he said. 

“We are proud of all of our employees who work tirelessly to ensure our guests enjoy a memorable vacation experience and we will strive to uphold and improve on the rating,” Mr Wilkinson said.

The rating system is based on the quality of accommodation, recreational and dining facilities, maintenance and cleaning, overall appearance of the resort and amenities as well as other aspects of the hospitality including parking and security. 

The refurbishments to Rendezvous included a renovation of the main building which houses the reception area, lobby, tour desk, restaurant and bar.

Rendezvous Reef Resort was placed in the top five in the 'Best Refurbishment' award at the Australia, New Zealand and Pacific Hotel Investment Conference (ANZPHIC) on completion of the $8 Million refurbishment.  

Shirley Dodt, Sales and Marketing manager for Rendezvous said the resort had worked hard to achieve the upgrade from 3.5 to 4 stars."We have been trying to get to 4 stars for a little while so it's a big thing for us."