Road closures - were you in the know?



Thursday 29 March 2012

Road closures - were you in the know?

The Captain Cook Highway closures over recent days threw many in the Douglas region into confusion, raising questions regarding the status of the road, and effectiveness of communication to residents and businesses.

Two landslides at Buchan Point blocked the link between Cairns and Port Douglas, and the region was cut off when flooding occurred on the inland route.

The Newsport was inundated with calls from people wanting to know if the highway was open, as was local bus company BTS, despite efforts from the Department of Transport and Main Roads to provide updates.

"Our phones were almost jammed there for two days with people trying to get information from us," Rob West from BTS said.

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"In the early stages (the initial landslide early last week) I was just getting information off the radio and contacting people we know.

"In the last few days they (Department of Transport and Main Roads) informed us with their text message service so that improved.

"But it was difficult, particularly yesterday (Tuesday), when they didn't know when it would open, then suddenly it did open, and this morning it closed and opened again. That was really hard.

"The communication could have been a lot better but it did improve over the last few days," he said.

Cairns Regional Council also received a number of calls, and people were directed to the Transport and Main Roads website and Twitter notifications.

Do you think the communication was adequate? Tell us about your experience below.


Updated information on road closures in the Far North region can be found here.